Understanding IT Service Management
ITSM made easy
Common understanding supports meaningful discussion
People are the key to succes. Get your group talking with confidence about IT service management, its practices, challenges and decisions.
Explore the world of IT service management through our unique game-based learning system. Whether you're looking to reduce your number of incidents, optimise your operational costs, or improve your interaction with your user organisation, our games will help you get there.
DEPLOY! board game. Close up of one of the capacity pools on a player board. The cubes represent the capacity assigned to the pool.
DEPLOY! board game. Close up of the workloads needed to support the new projects in the design area of the player mat.
DELIVER! board game. Close up of a player mat showing the service desk roundel and request handling
DEPLOY! board game. Close up of one of the capacity pools on a player board. The cubes represent the capacity assigned to the pool.