ITSM training: Delivering success through problem management
DELIVER! game-based learning, after-action report by Eetu Suikki. An operational warehouse in Sweden’s Småland county, is probably not...
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Nigel Hopkins
Sep 25, 20221 min read
The power of working together
Success in gameplay can often be dependent on cooperation - working together for the common good. DELIVER! is a semi-cooperative ITSM...
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Nigel Hopkins
Dec 29, 20192 min read
Removing the motivation for motivation
The importance of continually revisiting the motivation for design elements and mechanisms to ensure that the simulations stay relevant
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Nigel Hopkins
Nov 10, 20192 min read
A successful UPGRADE! - some design notes
This week I showcased the latest version of the trainer edition of UPGRADE!. This was the first time that the large format main board had...
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Nigel Hopkins
Sep 14, 20192 min read
Bringing incremental development and testing to Stabil-IT
Stabil-IT, the agile service management business simulation, has always contained the concept of life-cycling the solutions represented...
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Nigel Hopkins
Jun 8, 20192 min read
Leveraging game mechanics to extend game-based learning
Game-based learning delivers through the experience, the content and the game mechanics. This last area has much to offer...
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Nigel Hopkins
Jun 6, 20192 min read
KPI's - keeping score
Whilst most companies use measures, key performance indicators and dashboards, they may work against the overall company goals.
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Nigel Hopkins
Mar 1, 20182 min read
The silo challenge - with the best of intentions...
Specialized groups may effectively deliver in their area of responsibility but may also lead to a fractured view of the bigger picture.
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Nigel Hopkins
Jan 28, 20182 min read
Only gamers read rules - and that's a good thing
Over the past 5 years I have designed a number of applied board games aimed at cultivating a contextualised understanding of concepts and te
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